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Oversight Software category

Resource Management

Resource allocation by data, not by asking in Slack.

Evaluate this against your current oversight tool. Comparison below.
← People
JT
Jasmine Torres
Junior Consultant Junior
Delivery
About
Junior consultant; supports Birchwood configuration.
Timezone
America/Chicago
Start date
2025-08-15
Skills (2)
Excel / Spreadsheets · Tool
Advanced 3y
monday.com · Platform
Intermediate 1.5y
Certifications (1)
Current
ACTIVE
Certified ScrumMaster (CSM)
Scrum Alliance · Project Management · issued 2024-02-14 · no expiry · CSM-2024-552103
Scrum Alliance CSM does not expire under the current program rules.
The person as a record. Profile, role, team, contact, and live bandwidth in one place, with deep-links to skills, certifications, allocation, and the staffing surface.
Overview

How Resource Management works.

Most partner services firms run resource allocation by asking a senior operator who has the picture in their head. It works at five people. It breaks at fifteen. PartnerView makes the firm's structure a queryable system: who is on which team, who has which skills at what proficiency, who is overbooked, who is free. Find the right consultant for a job by skill and proficiency in two clicks, not by walking around the room.

Where it breaks today

The specific problems Resource Management solves.

01

Resourcing lives in a senior operator's head.

New hires cannot find who to ask. The senior operator cannot take a vacation without the whole resource picture breaking with them.

02

Skills inventory is a stale HR sheet.

Filled in when someone was hired three years ago, never updated. The list of monday.com experts does not include the two people who learned it last quarter.

03

Senior consultants overbooked while juniors sit idle.

Allocation goes to the people the senior operator remembers. The juniors are invisible in the allocation conversation, even when they have the right skills.

Compare

How asking around in slack compares to PartnerView.

Asking around in Slack PartnerView
Skills lookup Who has the right skill and bandwidth lives in someone's head. Cross-attribute search across the directory, drawing on the skills and certifications record.
Skills inventory A stale HR sheet updated once a year. A skills matrix with proficiency levels, kept current.
Org structure Tribal knowledge that leaves when people leave. Teams, titles, and reporting held by the system.
Allocation Senior people overbooked, juniors idle, nobody sees it. The people directory makes allocation a data question.
What PartnerView does

The capabilities.

The people directory as a system.

Search by name or skill. Team filters. Sort options. Profiles with bio, photo, time zone, contact, and start date.

Teams that hold structure.

Multiple leads per team, or none. Users in multiple teams. Career levels separate from access roles.

Allocation as a system.

Hours per person per week, capacity at a glance, allocation that holds across teams. Underused capacity surfaces. Overbooked seniors surface. Allocation is a query, not a senior operator's memory.

Multi-axis capacity heatmap.

Pivot the same capacity picture by person, project, deal, practice, or role. PTO-aware utilization keeps the denominator honest. Drag-and-drop reassign across the heatmap.

Cross-attribute queries.

Find an Advanced monday.com consultant with healthcare experience available next month. The query is one screen, not three.

Staffing decisions with margin and capacity impact shown first.

Before assigning a person to a project task, the matrix surfaces the impact on the project's planned margin and the person's remaining capacity in that week. Margin before and after, utilization before and after with PTO already subtracted. Warnings when margin drops below floor or the person goes over capacity. Cost and margin gated by role. The decision happens with the consequence visible.

Staff a project, a single task, or a batch, from one matrix.

The same matrix handles project-level staffing, single-task assignment, and a batch operation across multiple weeks or people. Not three separate flows. Tasks down the side, weeks across the top, color-coded by booking status: solid confirmed, striped tentative, dotted placeholder. Everything books at the task level, so the numbers reconcile.

Full capability set

Everything in Resource Management.

People and profiles

The firm's people directory as a queryable system of record.

  • People directory with search by name or skill
  • Team filters and sort options
  • User profiles with bio, photo, time zone, contact, and start date
  • Inline profile editing
  • Cross-link to deals, projects, and time entries

Teams and titles

Structure that flexes for the way partner services firms actually organize.

  • Teams with lead assignment, multiple leads or none
  • Users who can belong to multiple teams
  • Job title catalog kept separate from access roles
  • Career levels from Junior through C-Level
  • Org chart visualization at /org-chart renders the full manager-and-reports tree; per-person detail shows the chain to the root and the direct reports list

Capacity heatmap

Capacity viewed along the axis you actually need: person, project, deal, practice, or role. Re-staff by drag.

  • Multi-axis heatmap at /resources pivoting on person, project, deal, practice, or role
  • Color-coded cells by capacity: green under, amber near, red over-allocated
  • PTO-aware utilization: approved time off lowers the denominator so the heatmap shows real available capacity
  • Drag-and-drop reassign across people, projects, and weeks
  • Over-allocation warnings surfaced inline as you drag
  • Change audit log on every grid edit: actor, before, after, timestamp
  • PTO surfaces per assignee on the heatmap, pulled from the PTO module

PTO and balances

PTO accrual, request, and approval, held as a system rather than an email thread.

  • PTO request CRUD with four types: vacation, sick, personal, unpaid
  • Accrual rules per role with cap and carryover policy
  • Per-person balance computed live from accrual rules minus approved requests
  • Manager approval queue at /pto/approve
  • PTO calendar on the resource grid: approved PTO blocks the assignee's cells
  • Integration with the time-distribution skip-PTO toggle

Staffing assignments

Per-project, per-person staffing records with cost preview and an audit trail.

  • Staffing record per project and person: role on project, start, end, weekly hours, cost rate
  • People picker shows skills, certifications, and current utilization inline
  • Cost preview shows total project cost contribution before confirm
  • Audit log on every staffing change

Staffing matrix with impact preview

Margin and capacity consequences visible before the assignment is confirmed. One matrix, three modes.

  • Impact preview shows project margin before and after, plus the person's utilization before and after with PTO already subtracted
  • Warnings when margin drops below floor or the person goes over capacity
  • Cost and margin gated by role: cleared roles see the dollars, others still see the capacity impact
  • Project staffing matrix: tasks down the side, weeks across the top
  • Color-coded by booking status: solid confirmed, striped tentative, dotted placeholder
  • Same matrix staffs a whole project, a single task, or a batch across multiple weeks or people
  • All assignments book at the task level so the numbers reconcile
  • Add contributor reserved for non-capacity roles (sponsors, account managers, stakeholders)

Skills and certifications

Skills as a queryable matrix and vendor certifications with renewal history are covered in detail on the Skills and Certifications page.

Where this lives

How this maps to your workflow.

See Resource Management handle your actual work.

Bring an active engagement. We will model it in PartnerView live.

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